Privacy Policy
Last updated: 23/05/2025

The Velpole website is owned by Velpole, which acts as the data controller of your personal data.

We have adopted this Privacy Policy to explain how we process the information collected through Velpole and why we need to collect certain personal data about you. Therefore, we encourage you to read this document carefully before using the Velpole website.

We care about your personal data and are committed to ensuring its confidentiality and security.

Personal Data We Collect

When you visit Velpole, we automatically collect certain information about your device, including:

• the web browser you use;

• your IP address;

• your time zone;

• some of the cookies installed on your device.

While you browse the site, we also collect information such as:

• the individual pages or products you view;

• the websites or search terms that referred you to the site;

• how you interact with the site.

This information is referred to as “Device Information.”

Additionally, we may collect personal data you voluntarily provide (e.g., name, surname, address, payment details) during registration or while using specific services, in order to fulfill contractual obligations.

Why We Process Your Data

The security of your data is a top priority for us.
We process only the data strictly necessary to ensure the site functions properly.

Automatically collected information is used solely to:

• identify potential abuse;

• generate anonymous statistics on site usage.

These statistics are not used to identify individual users.

You may navigate the site without revealing your identity. However, certain features (such as subscribing to our newsletter or submitting a form) require the provision of personal information, including:

• email address;

• first and last name;

• city of residence;

• organization;

• phone number.

If you choose not to provide such data, you may not be able to use certain site features.
If you have questions about which data is mandatory, please contact us at: info@velpole.com

Your Rights

If you reside in the European Union, you have the right to:

• Be informed about how your data is processed

• Access your personal data

• Correct any inaccuracies

• Request deletion of your data ("right to be forgotten")

• Restrict the processing of your data

• Receive your data in a portable format

• Object to data processing

• Not be subject to automated decision-making, including profiling

To exercise these rights, you may contact us using the information provided in the Contact section.

If you are a resident of the EU, we process your data:

• to fulfill contracts (e.g., orders placed via the site);

• to pursue our legitimate business interests.

Your data may be transferred outside the European Economic Area, including to Canada or the United States.

Links to Third-Party Websites

Our site may contain links to websites not operated by us.
We are not responsible for their privacy policies, and we recommend reviewing the privacy policy of every site that may collect personal data.

Information Security

The data you provide is stored on secure servers, protected against unauthorized access, misuse, or disclosure.

We implement administrative, technical, and physical safeguards to protect your information.
However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

Legal Disclosure

We may disclose your data:

• if required by law or legal process (e.g., warrants or court orders);

• if necessary to protect our rights, your safety, or the safety of others;

• to investigate fraud;

• to respond to requests from government authorities.

Data Processors

(If applicable)
We may share your personal data with third-party service providers that support the operation of our website, such as:

• hosting providers;

• email marketing platforms;

• web analytics tools.

These providers are bound by contractual obligations to ensure the confidentiality, security, and compliance of your data in accordance with applicable data protection laws.

Contact

For any questions about this Privacy Policy or to exercise your data rights, please contact us at:

📧 info@velpole.com

Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Any changes will become effective as soon as they are published on this site.
We encourage you to review this page regularly to stay informed about how we protect your personal data.